鈥?/div>
It must reach Wolfson in a condition comparable to when suspected of failing by the
customer.
If it is necessary for the device to be removed from the application, this must be done
carefully.
Once isolated the device must at all times be stored in an ESD protective tube or tray and
wrapped in ESD safe materials.
This must be done in a static safe area and not opened again until received by Wolfson. A
static safe area would consist of wrist straps, ESD protective bench mats, heel straps etc.
Refer to the following Application Note, ESD Damage in Integrated Circuits: Causes and Prevention
WAN_109, available from http://www.wolfsonmicro.com.
WOLFSON CANNOT ACCEPT THE RETURN OF
INADEQUATELY STORED, HANDLED OR RE-PACKED.
PRODUCTS
THAT
HAVE
BEEN
LEVEL OF ACCEPTABILITY
The following pictures clearly indicate what is acceptable / not acceptable in the return of parts to
Wolfson. Please refer to Wolfson鈥檚 RMA Guidelines before requesting the return of parts and
complete the Wolfson RMA request form, both available from local Sales office.
CAREFULLY remove devices from the application so as not to incur further damage.
MIS-HANDLED DEVICES WILL NOT BE ANALYSED AND THEREFORE NO CREDIT GIVEN.
WOLFSON MICROELECTRONICS plc
February 2005, Rev 1.0
Copyright
餂?005
Wolfson Microelectronics plc
www.wolfsonmicro.com